Kutztown University Small Business Development Center

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Your Success Connection

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July-August 2003 Issue VII 

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Question of the Month

Q: What should I know about drug testing and substance abuse for my small business?

KUSBDC: Small businesses employ more substance abusers than large businesses. This trend exists because most small businesses do not require drug testing and do not have substance abuse policies or programs. Judy Swartley, an HR professional and expert on substance abuse in the workplace, provides information on the importance of drug testing.

Click here for Judy's response.

 

In this issue

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·  Business Skills For Success

·  Kutztown SBDC News

·  Learning Opportunities

·  Resource Allocation During Uncertain Economic Conditions by Marlin Fought

·  Small Business Can Acquire Negotiating Skills
by Alex Whan

 

Kutztown SBDC News

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Dedication of the New EpiCenter
In June, the Kutztown SBDC was honored to have U.S. SBA Administrator Hector Barreto and SBA Regional Administrator Allegra F. McCullough present for the dedication of the new EpiCenter building. The new building was built by the Chester County Economic Development Corporation (CCEDC) and is the location of the Kutztown SBDC Brandywine Valley office.
 

In the photo: Bud Batcher (Kutztown SBDC Business Consultant), Allegra F. McCullough (SBA Regional Administrator), Hector Barreto (U.S. SBA Administrator), Ernie Post (Kutztown SBDC Executive Director), and Don Martin (Kutztown SBDC Learning Resources Director).

3rd Annual Success Fair
The 3rd Annual Success Fair is being rescheduled for spring to coincide with the Kutztown University Decision Makers Forum program. This will provide participants of the Success Fair with greater networking opportunities and the option to participate in one of the region's premiere leadership conferences. The date will be announced in November.

 

Learning Opportunities

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First StepSeries
Workshops begin every four weeks.
 

Click here for the complete schedule.

 

Click here to visit the Kutztown SBDC website. »

 

Resource Allocation During Uncertain Economic Conditions by Marlin Fought

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There is a saying most people don't plan to fail; they just fail to plan. Unfortunately, this is also true for many companies. The current economic times has certainly taken it's toll on business after the go-go 1990's. The sad fact is management still run businesses based upon a 1960's model or mentality. This is a risky situation given the cost of capital, increasing competition, declining consumer demand and the effects of geo-political events in the world. All of this has lead business to develop a "bunker mentality", kind of a "do nothing", status quo approach to dealing with day to day operations. This reactive style of management can be hidden during good economic times, but can become dangerous when confronted with uncertain economic conditions.

Click here for the complete article. »

 

Small Business Can Acquire Negotiating Skills
by Alex Whan

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The art of negotiation has somehow gotten a bad name. Perhaps it is the image of Nikita Khrushchev pounding his shoe on a table at the United Nations, or the endless teacher union negotiations that take place here in Pennsylvania every year.

Small business negotiations should not and cannot follow these models. Business negotiations should follow one principle rule. Than rule is win-win. Many small business owners frequently find themselves in negotiations and the confrontation illustrated above should be avoided at all costs. You and your client/customer should leave a negotiation feeling good about the result.

Click here for the complete article. »

Business Skills For Success

 

The BSFS (Business Skills For Success) series has grown to over 100 workshops in 8 categories! The course book will be distributed in mid September.

BSFS will officially kick-off this fall in Exton, Hamburg, Harrisburg, Lancaster, and Wyomissing. The workshops in Hamburg are customized to assist small businesses in the area in adapting to the grand opening of Cabela's.

We are very excited about the BSFS series and look forward to seeing you at some workshops this fall.

Write to the Success Connection!
SuccessConnection@kutztown.edu

 




 

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     voice: 877-472-7232 or 717-346-2029
     web: http://www.kutztownsbdc.org


 

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